Last Updated: January 1, 2025
These Terms & Conditions ("Terms") govern (i) use of the Lakefront Luxury website located at https://lakefront.luxury/ (the "Site"), and (ii) reservations, stays, and related services for vacation rentals offered through the Site and/or managed by Lakefront Luxury.
Company / Manager: Kauffman Capital LLC, doing business as Lakefront Luxury ("Lakefront Luxury," "we," "us," or "Manager").
Contact: (540) 730‑2398 | stay@lakefront.luxury
By accessing the Site, submitting an inquiry, requesting a booking, or completing a reservation (including by clicking "I agree," "Book," or similar), you ("Guest," "you") agree to be bound by these Terms.
If you do not agree, do not use the Site or book a reservation.
You agree not to:
We may suspend or block access to the Site at any time for any reason, including suspected misuse.
A Reservation is formed when we confirm your booking (or when the booking is confirmed through our booking system). Manager is not required to sign any agreement for it to be binding.
These Terms apply to all Reservations made directly through the Site. If you book through a third-party channel (e.g., Airbnb/VRBO), that channel's payment/cancellation terms may apply; however, conduct, occupancy, damage responsibility, and liability protections in these Terms (and any renter agreement you sign) remain enforceable to the maximum extent permitted by law.
You represent that:
Third-party bookings (booking on behalf of someone else) are prohibited unless we approve in writing.
You and all Occupants must comply with:
Any fines, penalties, assessments, towing charges, or other costs arising from violations during the stay are the responsibility of Guest and may be charged to the payment method on file.
Guest and Occupants must behave respectfully and avoid disturbing neighbors.
Quiet Hours: 10:00 PM to 8:00 AM unless the House Rules or applicable community rules impose stricter quiet hours (in which case the stricter rule applies).
Excessive noise, disorderly conduct, or nuisance behavior is a material breach.
You must not exceed the maximum occupancy stated in the listing and/or booking confirmation. Occupancy limits apply to all persons on the property at any time, including visitors.
You agree the guest count and composition you provide will be accurate, and you will promptly notify us of changes. Exceeding occupancy limits or misrepresenting guest count is a material breach.
We may require immediate reduction of occupancy to comply. If you fail to comply promptly, we may terminate the Reservation as described below.
Parties, events, receptions, and gatherings are prohibited unless expressly approved by Manager in writing.
No commercial activity (including commercial filming/photography) is permitted without written consent.
You are responsible for the condition of the Rental Property and its contents and agree to leave it in substantially the same condition as received (ordinary wear and tear excepted).
You are responsible for:
"Excessive cleaning" may include, without limitation: excessive trash, unbagged trash, food spills, grease, stained linens/towels, bodily fluids, smoking residue/odor, pet hair (including unauthorized pets), glitter/confetti, rearranged furniture requiring labor to restore, or extraordinary mess requiring additional labor, specialty cleaning, remediation, or additional vendor callouts.
Manager is not obligated to use the least expensive means of restoration, repair, or replacement.
To the maximum extent permitted by law and payment processor rules, you authorize Manager to charge the payment method on file for any amounts owed under these Terms, the House Rules, and/or your Reservation, including (without limitation):
This authorization applies whether charges are assessed during the stay or discovered after checkout (for example, during cleaning or inspection). You agree to maintain a valid payment method throughout the Reservation and for a reasonable period after checkout to resolve incidentals.
Dispute process: If you believe an incidental charge is incorrect, you agree to contact us promptly at stay@lakefront.luxury with details so we can review documentation (photos, invoices, vendor statements, etc.). Nothing in this section limits your rights under applicable law.
Early check-in and late check-out are allowed only with prior written approval and may require an additional fee.
If you do not vacate by the stated checkout time, you authorize Manager to charge late departure/holdover fees as described above, and we may remove Occupants and personal property as permitted by law.
Manager and its representatives may enter the Rental Property as reasonably necessary to perform maintenance/repairs, address problems, conduct inspections, respond to complaints, or prevent damage.
In emergencies, or if immediate action is required, entry may occur without prior notice.
The Rental Property may include exterior security cameras and/or non-recording noise monitoring devices as disclosed in the listing or House Rules.
You agree not to tamper with, disable, cover, unplug, or otherwise interfere with any safety, monitoring, or security device (including smoke/CO alarms and water sensors). Tampering is a material breach and may result in termination and additional charges.
The Rental Property is provided as-is. We will make reasonable efforts to maintain major systems; however, no refunds will be provided due to temporary inoperability of appliances/amenities (including hot tubs, docks, internet, grills, game equipment), utility interruptions, weather conditions, road conditions, nearby construction, or other events outside our control, except as required by law.
Guest is strongly encouraged to obtain travel insurance.
Cancellation terms are as stated in your booking confirmation and any policies presented at checkout.
No full or partial refunds will be provided for no-shows or early departure except as required by applicable law or the applicable cancellation policy.
We are not liable for failure to make the Rental Property available if it becomes partially or wholly unusable for reasons outside our control (e.g., severe weather, natural disasters, evacuation orders, mechanical failures, acts of government agencies, or utility outages). Remedies, if any, will be limited to those required by law or expressly stated in your booking confirmation/policy.
Staying at a lakefront and/or outdoor property involves inherent risks, including slips/falls, drowning, wildlife/insects, weather-related risks, equipment malfunction, fire/grill risks, and water-related activities.
You voluntarily assume all risks for yourself and all Occupants and are solely responsible for supervising minors.
To the maximum extent permitted by law, you release and agree to hold harmless Manager and the property owner(s) from claims arising out of your stay, except to the extent caused by gross negligence or willful misconduct where such limitation is required by law.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MANAGER AND OWNER DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF SAFETY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, AND WARRANTIES REGARDING THE ADEQUACY OF DIRECTIONS OR WARNINGS PROVIDED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MANAGER OR OWNER (OR THEIR AFFILIATES, OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, OR CONTRACTORS) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, OR FOR PERSONAL/BODILY INJURY, ILLNESS, EMOTIONAL DISTRESS, OR PROPERTY DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE STAY OR USE OF THE RENTAL PROPERTY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some jurisdictions limit liability waivers; where prohibited, the limitation applies to the maximum extent permitted.
You agree to defend, indemnify, and hold harmless Manager and Owner (and their affiliates and representatives) from and against any claims, damages, liabilities, losses, fines, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
Any material breach of these Terms or the House Rules may result in immediate termination of the Reservation. Upon termination, you and all Occupants must vacate immediately.
To the maximum extent permitted by law and applicable policies, you will not be entitled to a refund and remain responsible for all amounts owed.
Except as otherwise required by law, any dispute arising out of or relating to these Terms, the Reservation, or the stay will be resolved by binding arbitration administered by the American Arbitration Association under its consumer rules, in the county where the Rental Property is located (unless rules require otherwise).
Exceptions: Either party may bring an eligible claim in small claims court, or seek injunctive relief for intellectual property misuse.
You agree disputes will be conducted only on an individual basis (no class, consolidated, or representative actions). If a claim proceeds in court instead of arbitration, both parties waive any right to a jury trial.
These Terms are governed by the laws of the state where the Rental Property is located. If arbitration does not apply, venue lies exclusively in the county/independent city where the Rental Property is located, unless otherwise required by law.
To the maximum extent permitted by law, any claim arising out of or relating to the stay or these Terms must be brought within one (1) year after the claim arises, or it is forever barred.
Manager may assign these Terms without your consent.
Failure to enforce a provision is not a waiver.
If any provision is unenforceable, the remaining provisions remain in effect.
These Terms, together with your booking confirmation, House Rules, and any addenda you sign, constitute the entire agreement regarding your stay.
You consent to receive communications electronically (email/text). You agree electronic acknowledgments and signatures are legally binding to the maximum extent permitted by law.
We may update these Terms from time to time. The version presented at the time of booking generally governs that Reservation, unless a change is required by law or is mutually agreed.
Questions about these Terms should be sent to stay@lakefront.luxury or by phone at (540) 730‑2398.